Contact

Zeller & Co. Therapy offers online therapy throughout Pittsburgh, Pennsylvania, Ohio & Illinois. *

Welcome to Zeller & Co. Therapy's ("Site"). Please review the following basic rules ("Terms of Use") that govern your use of and/or purchase of products through our Site, as they constitute a legally binding agreement between you and Zeller & Co. Therapy. Please note that your use of our Site constitutes your acceptance of these Terms of Use and your agreement to be bound by them.

Messaging Terms

By opting in to receive text messages from Zeller & Co. Therapy, you consent to receive marketing, promotional, support, reminder, and reply messages. Message frequency may vary. You may opt out at any time by replying "STOP" to any message. Standard message and data rates may apply. For more information on how we collect, use, and protect your personal data, please review our Privacy Policy below.

Privacy Policy for Zeller & Co. Therapy

At Zeller & Co. Therapy, we are committed to protecting your personal information and ensuring transparency about how we handle data. This privacy policy describes how we collect, use, and safeguard your information in compliance with applicable privacy laws, including HIPAA and GDPR (if applicable for international clients).

1. Data Collection

We collect personal data that you voluntarily provide when using our website or services. This includes, but is not limited to:

• Contact information (e.g., name, email address, phone number)

• Health-related information (only as necessary for therapy services and with your consent)

• Information you share in forms, scheduling appointments, or inquiries

Additionally, we may collect limited technical data (such as IP address and browser type) through cookies to enhance website performance and user experience.

2. Use of Data

The information we collect is used to:

• Provide therapy services and maintain client records

• Respond to inquiries and manage appointments

• Improve our website and develop insights into service use

We do not use your data for advertising or any purposes beyond the services explicitly agreed upon.

3. Data Protection & Security

Zeller & Co. Therapy follows industry-standard security practices to protect your data, including:

• Encryption and secure storage of personal and health-related information

• Access restricted to authorized staff directly involved in your care

• Storage of sensitive data in HIPAA-compliant systems

4. Compliance with Privacy Laws

As a mental health provider, we comply with all relevant privacy laws, including:

• HIPAA (Health Insurance Portability and Accountability Act): Protects the privacy and security of health information in the United States.

• GDPR (General Data Protection Regulation): Grants additional rights to clients in the European Union regarding their personal data.

We regularly review and update our policies to remain compliant with privacy regulations.

5. Third-Party Data Sharing

• We do not sell or share your personal data for marketing purposes.

• Limited data may be shared with trusted third-party providers (e.g., secure teletherapy platforms) when necessary for providing services.

• All third-party providers handling health data must have a signed Business Associate Agreement (BAA) to comply with HIPAA security standards.

6. Data Retention & Your Rights

• We retain client records as required by HIPAA regulations (typically six years from the last date of service) unless legally required to keep them longer.

• You have the following rights regarding your data:

  • Right to Access: Request a copy of your personal data.

  • Right to Correction: Request corrections if your data is inaccurate.

  • Right to Erasure: Request deletion of your data, subject to legal retention requirements.

  • Right to Restrict Processing: Request limitations on how we process your data.

  • Right to Withdraw Consent: Withdraw consent at any time (may affect our ability to provide services).

For privacy concerns or to exercise your rights, contact our Privacy Officer at [email] or [phone number].

7. Cookies & Tracking

Our website uses cookies to improve functionality and provide a better user experience. Cookies may collect data on website usage, which helps us enhance our services.

• You can disable cookies in your browser settings, but this may affect website functionality.

8. SMS Messaging & Consent

Opt-in Message (SMS Consent)

"By providing your phone number and selecting 'Opt-in,' you consent to receive SMS messages from Zeller & Co. Therapy regarding appointment reminders, support, and promotional messages. Message frequency varies. Msg & data rates may apply. Reply STOP to opt-out, HELP for assistance."

Opt-out Message (SMS Compliance)

"You have unsubscribed from Zeller & Co. Therapy messages. No further messages will be sent. Reply HELP for assistance."

HELP Message (Support Information)

"Zeller & Co. Therapy: For support, visit www.zellertherapy.com, email connect@zellertherapy.com, or call 630-556-7500.. Msg & data rates may apply."